There is a planned network outage for Saturday, July 19 that may impact some or all of inROADS and the inROADS Account. If you encounter issues on any other day, please contact the Customer Service Center (1-877-716-1212).
inROADS evaluates you for possible eligibility and allows you to apply / review for benefits offered by the state of West Virginia.inROADS also provides the ability for you to check your benefits information online.
To avoid errors when using inROADS, please do not use the Forward, Back or Stop buttons on your browser. Instead, click on the inROADS pictures and links to move from page to page.Click here for browser compatibility and a list of commonly asked questions about the new inROADS.